Specialised building repair services for insurers, loss adjusters and brokers

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About Us

Specialists In Building Repair Services

Construct Services was established in 1989 with the specific purpose of providing an expert building repair service designed for the insurance industry.

Our Directors and Owners are personally involved in day to day business management and operations. Highly trained and qualified staff contribute a wide range of trade, administration, management, financial and customer relation skills with a sound knowledge of residential and commercial property repair building principles.

Our Services

Find out what we can assist in restoring things back the way they were

Our Services

With an expert team of professional licensed building supervisors and repairers, we provide a premium customer service experience

Our Services

Contact Us

Our dedicated and friendly customer service officers are always ready to take your call or email, day or night

Contact Us

Our dedicated and friendly Customer Service Officers are always ready to take your call or email; day or night

Contact Us

Our Process

We are passionate about delivering a premium service

First Contact

Policy Holders are contacted within 60 minutes of a Claim being lodged with Construct Services

Available 24/7

Our Customer Services Department never sleeps. We are ready to help 24/7 for Emergency Make Safe repairs.

Communication

Insurer, Loss Adjuster, Policy Holder and other approved stakeholders are kept fully informed throughout the repair process.

Initial Inspection

Property damage assessments are arranged within 48 hours of a claim being lodged with Construct Services.

Quote, Estimate or Report

An itemised Scope of Work with a Quote, Estimate or Report is prepared within 48 hours of the Initial Inspection.

Claim Acceptance

Work orders are dispatched to our professional tradespeople to commence repairs the same day the Claim is accepted by the Insurer.

Intuitive Workflow System

Construct Services is supported by Companion IT’s workflow management system; EnsureFlow™.

 EnsureFlow™ is the most comprehensive workflow and cost management system in the insurance building repair industry. EnsureFlow™ intelligently drives every aspect of assessment, repair, communication and job management to deliver the best building repair service in Australia.

Lodgement and Inspection

Automated or manual claim lodgement is done by our highly trained Customer Services Officers. Building Supervisors and Building Estimators quickly attend site and upload cause and resulting damage information and photos into EnsureFlow™.

Scope, Quote, Estimate or Report

Claim information including the detailed Scope of Work, Quote, Estimate or Report is available in ‘real time’ to the Insurer and Loss Adjuster.

Work Orders and Repair Programs

EnsureFlow™ prepares and sends Work Orders to our qualified tradespeople and tracks their progress to ensure repairs are conducted quickly and efficiently.

Notification and Communications

Communication is what we do best. Our systems guarantee the repair program is easy for the Policy Holder. Secure login access to EnsureFlow™ for the Policy Holder, Insurer, Loss Adjuster, Tradesperson and other approved stakeholders keeps everyone informed at the same time.

Clients and Partners

Our Clients and Partners trust Construct Services to provide an easy and caring service to help rebuild customers lives.

 Allianz - Allsafe Insurance Brokers - ASTA Group - Austbrokers Coast to Coast - Australian Network Adjusters - Bellrock Broking - Calliden - Cambridge Insurance Brokers - Chubb - CommInsure - Crawford & Company - Cunningham Lindsey - Defence Service Homes Insurance - Elders - Guild - Longitude - Perth Claims Services - QBE - RAA - RAC - Westpac - YDR Chartered Loss Adjusters -

Providing an expert building repair service designed for the insurance industry

Proudly delivering a premier building repair service in Australia since 1989

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